Privacy policy

This policy explains how Solutions Automobiles Ltd ("we", "us") handles personal information collected through this website, in line with the Kenya Data Protection Act, 2019.

Information we collect

When you send an enquiry we collect the details you provide: your name, phone number, email address (optional), your message and the vehicle you asked about. We also record the IP address the enquiry was sent from, to protect the site against spam and abuse.

When you tap a WhatsApp or call button, the conversation takes place in WhatsApp or your phone app. We do not receive anything from this website in that case until you send the message or place the call.

How we use it

• To respond to your enquiry and arrange viewings.
• To keep a record of enquiries so we can follow up.
• To prevent spam and misuse of the website.

We do not sell your personal information or use it for unrelated marketing without your consent.

Cookies

The website uses a strictly necessary session cookie to protect forms against misuse and to keep staff signed in to the administration area. We do not use advertising cookies.

Retention and security

Enquiries are kept only as long as needed to deal with them and for reasonable record-keeping. Access is limited to authorised staff with password-protected accounts.

Your rights

You may ask us to access, correct or delete the personal information we hold about you by emailing info@solutionsautomobiles.co.ke or calling +254 725 582473.